Privacy Policy

We collect information you provide directly to us when you create an account, make a purchase, or contact us for support. This includes: name, email address, billing information, and communications you send us.

We also collect information automatically when you use our services, including: log data (IP address, browser type, pages visited, time spent), device information, and usage patterns. We use cookies and similar tracking technologies to collect this data.

We use the information we collect to: provide, maintain, and improve our services; process transactions and send related information; send technical notices, updates, and support messages; respond to your comments and questions; and monitor and analyze usage patterns to improve user experience.

We do not sell your personal information to third parties. We may share information with vendors and service providers who assist in our operations, provided they agree to keep your information confidential.

We retain your account information for as long as your account is active or as needed to provide services. If you delete your account, we will delete your personal data within 30 days, except where retention is required by law or legitimate business purposes (such as fraud prevention or dispute resolution).

Usage logs are retained for 90 days. Billing records are retained for 7 years as required by applicable tax laws.

We implement industry-standard security measures to protect your information, including: encryption in transit (TLS 1.3) and at rest (AES-256), access controls limiting employee access to personal data, regular security audits and penetration testing, and SOC 2 Type II compliance (Enterprise plan).

No method of transmission over the Internet is 100% secure. If you believe your data has been compromised, contact us immediately at [email protected].

Depending on your location, you may have the right to: access your personal data; correct inaccurate data; request deletion of your data; object to or restrict processing; data portability; and lodge a complaint with a supervisory authority.

To exercise these rights, contact us at [email protected]. We will respond within 30 days.

We use strictly necessary cookies for session management and authentication. We use analytics cookies (Plausible, privacy-first) to understand how our service is used. We do not use advertising or tracking cookies.

You can control cookies through your browser settings. Disabling strictly necessary cookies will prevent you from using authenticated features.

If you have questions about this Privacy Policy, contact us at: [email protected]

Zutra Technologies, Inc. 548 Market St, San Francisco, CA 94104 Privacy inquiries are handled by our Data Protection Officer.